Openloop Connect
Last updated: September 11, 2026
Summary: We do not collect user data from Openloop Connect. We operate no server that receives your data, and everything the App stores stays on your own device. We never sell or transfer user data.
Openloop Connect (the mobile app and the desktop app, the "App") is the companion application for the Openloop hardware wallet, developed by Haudi Crypto, Inc. ("we", "us"). This Privacy Policy explains how the App collects, uses, stores, and shares user data.
We are committed to protecting your privacy and the security of your crypto assets.
Privacy is a core design principle of the App. We do not collect:
We operate no server that receives any of the above.
The App has no email or social account login. There is no account registration and no sign-in of any kind; you connect your Openloop device and use it.
If you contact us: only when you contact us do we (Haudi Crypto, Inc.) receive your email address and message. We use it solely to reply, and do not share it with third parties.
The following is stored only on your own device and is never sent to us:
This data is stored using your device's secure storage mechanisms.
The App uses the information stored on your device only to:
Because we never receive this information, we never use it. It is never used for advertising, profiling, behavioral analysis, or creditworthiness decisions.
We do not sell, rent, or transfer user data. We do not receive user data, so we have nothing to disclose to any third party.
When you use the App, your device communicates directly with the following parties. These are chosen by your own action, not by us:
WalletConnect (Reown): the App participates in WalletConnect as the wallet. When you connect to a dApp, your device talks to their servers to establish the session and relay messages. Relayed messages are end-to-end encrypted, so they cannot read the contents. ⚠️ By the nature of the connection, your IP address does reach them. Which dApp you connected to does not reach them. Only when a connection fails does the WalletConnect library send them a diagnostic record (the identifier used for the connection and the kind of error). Your email address does not reach them — the App has no such feature (see Section 2-1).
The App sends data to no other party.
The App complies with each of the following:
We retain no user data — we never receive any, so there is no retention period.
Information stored on your device stays there until you delete it. You can delete it at any time by uninstalling the App or clearing its data. Once deleted, nothing remains on our side.
The App communicates with an Openloop hardware wallet over USB (HID) on desktop and Bluetooth Low Energy (BLE) on mobile. This communication:
The App may use your device camera to read WalletConnect connection QR codes.
When you connect via WalletConnect:
For WalletConnect's data handling, please refer to the WalletConnect Privacy Policy.
We implement the following security measures:
The App is not intended for use by anyone under 18 years of age. We do not knowingly collect information from minors.
We may update this Privacy Policy from time to time. If there are significant changes, we will notify you by updating the "Last updated" date at the top of this policy.
If you have any questions about this Privacy Policy, please contact us:
Haudi Crypto, Inc.
Email: support@crypto.haudi.jp